Returns & Shipping
RETURNS
For any personal care item, all sales are final.
- However, if any item not in its original condition upon delivery, is damaged, or missing parts not due to our error. Please contact contact@gfamilybeautysupply.com.
SALE ITEMS (if applicable)
- All sales are final.
EXCHANGES (if applicable)
- We can ONLY replace items if they are defective or damaged. Please email contact@gfamilybeautysupply.com
SHIPPING
- All orders placed by 1 pm PST will be shipped out on the same business day. Orders after 1 PST on Saturday and on Sunday, are scheduled for USPS pick up on Mondays.
- Pick from three shipping options;
1. Flat fee $9.99 for USPS Economy Shipping
2. Flat fee $14.32 for USPS Priority Mail
3. Flat fee $34.48 for UPS Next Day Air
LOST OR STOLEN PACKAGES
- Unfortunately, we are not responsible for lost or stolen packages once they are in the handling of USPS. We will provide information to retrieve your insured package and items.
- Please follow the instructions here.
ORDER STATUS
- Receive a order status email or text message shortly after placing order. Follow the instructions in the email to track your order.